As most of my regular readers are probably aware, JoeTech.com is hosted on a dedicated server with Codero. I’ve been with Codero since before they announced their Phoenix data center and will probably have a dedicated server there for many more years. When I learned of that data center, I was excited not only because I’d be in a local data center, but also because it reminded me that Codero is constantly working to improve on their service offerings. This week, I learned that they’ve taken another step to improve upon their customer interaction as well with a web site refresh:
The new web site refresh is just one thing that resulted from their spending the past few months meeting with customers about what they do well and what could be done better. While I liked the old site, I’ve noticed that it’s just a little easier to shop for services and get information in general with the refresh. I’ve always liked the design, and that carries through to the latest incarnation as well. In the end, though, I’m just one person, and frankly, I already have services with Codero, so I’m curious what everyone else thinks. Here’s the questions Codero is asking on their blog.
1. What do you look for on a website when evaluating a hosting partner?
2. Do you have a checklist of things that you look for, or is it more about the overall experience?
Here’s my responses:
1. For me, I look for pricing and server stats first and foremost. In addition, I’ll look for things like customer testimonials or a client list. If I knew, for example, that a well-trafficked site was hosted on the base server plan, it builds my confidence in the product.
2. I generally have a checklist. It may just be in my head, but I know what I’m looking for and sometimes will even add to my checklist when on a site that offers information I hadn’t thought of. A great example of this is Codero’s Price Match Challenge. If you ask my wife, it’s all about the experience. She wants the information to be easy to find, and if the site doesn’t work, she’s on to the competition. The is especially true for any shopping cart experience.
What about you? What do you look for from a hosting provider’s web site?
This is a sponsored post written by me on behalf of broadbandgenie.co.uk. All opinions are 100% mine.
I don’t move much, but when I do, one of the important things I look at is what broadband solutions will be available to me. I need my high speed access. Just last weekend, my mom, who has lived in the same house for years, got new broadband internet access. She called me for help with figuring out what all this stuff meant and which provider to use, but what if I didn’t know?
This is where a site like Broadband Genie comes in. They offer comparisons of broadband (and other) services along with guides, news, tools, etc. Here’s what they have to say about why you might want to use their site:
* Save time and money. We spend loads of time gathering and checking all the price and package data from all the top providers, so you don’t have to.
* Be a sheep, make your life easy. If you don’t want to trawl through the comparison tables looking for that special deal, see what our experienced editors and users recommend.
* Get an education. If you want to learn all about broadband internet, how it works and how to compare it, then let us translate it all into plain-English for you. We’ve got help guides, blogs, daily news, and loads of places you can ask questions or just have a good moan.
For those in the U.S., the site won’t be much help in regards to comparing services. Non-UK readers still have plenty of reasons to visit, though, so keep reading.
Compare Broadband Providers
In the interest of the review, I pretended I was in Staffordshire and used Google to find an address where I could pretend to live. This yielded much better results from Broadband Genie, which returned a list of broadband providers in order of suggested use. The list displayed the initial setup cost, monthly cost, contract length, speed, and download caps as seen below.
I was able to sort by any of the columns I mentioned above and more information was a click away, taking me to a page loaded with information specific to the provider. The provider page included service highlights, an overview of different packages, a “road test” widget showing overall user ratings, and customer reviews. This page proved to be a pretty good snapshot of what the provider has to offer.
Compare Mobile Services and More
This site goes beyond just home/office broadband to also compare mobile phone services, pay as you go mobile broadband, and even deals that give you a laptop (with a contract for the mobile broadband). These work in the same way, providing a sortable ordered list and detail pages.
Tools and Guides
Before buying any services, it’s helpful to get educated. Broadband Genie starts with a broadband guide right on the home page to answer questions like “What is broadband?” and “What are modems, routers & dongles?”. Additional guides help you determine compatibility, understand broadband speeds, and even help guide you through setting it all up. Along with the guides, the newsletter, frequently updated News section, forums, and “Ask the Genie” form seem to make sure you’ll find the answers you’re looking for.
Once you’ve learned all about broadband speeds, you can test your own to get an idea of what your needs might be. The first time I ran the speed test, it actually crashed Firefox. When I loaded it up again, it worked great, so I can’t say if that’s a bug or my browser was just having one of its fits. I’ve since tried on another computer in Firefox, and Chrome with no crashing problems, but I’m not sure the results are reliable. They seemed much lower than I had expected, so I headed to another site that returned vastly different numbers which were very close to my expectations.
Conclusions
The speed test didn’t impress me at all, but it was a small bump in a very smooth and freshly paved road to broadband knowledge. Broadband Genie had what I expected. Then it had more and more and even more. I still feel like I left some stones unturned on this site and can only imagine other features I’ve missed. It really only needs two things to be perfect, a U.S. sister site and maybe a better speed test (assuming it’s actually inaccurate).
Also, for those in Australia, Broadband Genie has an Australian site too, which also compares mobile broadband and broadband deals.
A couple weeks ago, Robert Scoble tweeted out a link to an interview with a couple entrepreneurs who did something I haven’t seen others perfect. They came up with a way to let anyone create an iPhone application without developer knowledge or a lot of cash. Of course, I was thrilled about the idea and a little apprehensive about the results, but I just had to try it out.
Their company, Genwi, recently launched iSites.us, a site that enables people to easily create an application for the iPhone and Android platforms with little effort, and little cash outlay. The whole process involves $25 (or $99 – see below), some image preparation, and about 10 to 15 minutes of your day. This is followed by a week or two of waiting, depending on demand.
Preparation and Planning
iSites offers a couple different pricing options. The more expensive option gives you full control over advertising, allowing you to have your own ads embedded in your app or none at all. The cheaper option (the one I chose) is $25 and includes their own ads in your application. The ads really aren’t in the way, so for me, this was not a problem. If you want your own ads, you’ll need to make sure you have an account with the ad network you choose, but either way, give it a little thought and determine what will work best for you and your budget.
Another thing you need to worry about is your brand management. Before starting, think about your application’s title and description as well as keywords. Additionally, there are a few images you have to have ahead of time. You need an icon, an iTunes display image, a banner and a splash screen image (see the iSites Learn More page to get a peek of the image size and file type requirements. It’s best to have these images all ready to go to streamline the creation process.
Finally, you should grab the category feeds for your blog or site so you can have categories in place when the app launches. The more frequent your content, the more categories you may want to have set up.
Creation and Approval
The creation process and completed application is better seen than described, so I’ve included a video showing the process. For the most part, it’s about 10 minutes of filling out web forms and uploading some images. After that, it’s just a game of waiting for an email announcing the completion of your application.
There may be the rare case in which your application is not approved. In this case, you’ll need to revise text, images, title, etc until it’s approved. When the whole process has been completed, you can just search for your app and download it.
Completed Application
Once completed, the application doesn’t have a lot of features, but it does have some of the important ones. When you start up the application, the first thing you see is the splash screen. I saw at least one other company creating iPhone apps while inserting their own brand here, so I really liked that iSites helps you insert your own branded spash screen here. The app then loads up to the Home screen which shows a listing of your recent posts with thumbnails where available. Each post can be selected to view and read. While reading a post, you can jump up or down a post, favorite it or share it via email, Facebook, or Twitter. The sharing options are a must for an application like this.
Over all, the application is really smooth and brings my blog to a whole new audience pretty seamlessly. Better still is the ability to manage it from the iSites web site control panel. From the control panel, I can change my images, description, etc. Additionally, I can add or change categories and other feeds. This really does feel like a pretty decent blend of control and simplicity.
Application Analytics
I love numbers. More than just any numbers, I love numbers that tell me people are reading what I write. Even before purchasing my app creation, I was a little excited about the prospect of seeing how many people downloaded my iJoeTech iPhone application. Once the app has hit the app store, you have analytics at your fingertips via the iSites web site control panel.
Amazingly, I had a nice bunch of downloads of my app before I even knew it was in the App Store. Pretty exciting. While it’s fun to watch, the numbers are important as a barometer for how your keywords and other criteria work to get someone to look at your app and then to download it.
What’s Missing?
I’m not sure if the analytics pages cover just the iPhone downloads or both iPhone and Android. I’d love to see analytics for both on the same graph. It would also be nice if the application had an option to open a post in Safari. Most of all, though, I’d love if there was some way for the application to hook into my Wordpress and let the user submit a comment right from the app.
Conclusions
I’ve been wanting to create a JoeTech.com app for the iPhone for a while now and although I had seen other offerings, this one resonated with my mostly due to the ease of setup and the low cost. It truly is pretty amazing that I can give JoeTech.com readers a customized iPhone application so easily for only $25. I think every blog should have such an app and iSites.us is the place to get it done.
