As most of my regular readers are probably aware, JoeTech.com is hosted on a dedicated server with Codero. I’ve been with Codero since before they announced their Phoenix data center and will probably have a dedicated server there for many more years. When I learned of that data center, I was excited not only because I’d be in a local data center, but also because it reminded me that Codero is constantly working to improve on their service offerings. This week, I learned that they’ve taken another step to improve upon their customer interaction as well with a web site refresh:

The new web site refresh is just one thing that resulted from their spending the past few months meeting with customers about what they do well and what could be done better. While I liked the old site, I’ve noticed that it’s just a little easier to shop for services and get information in general with the refresh. I’ve always liked the design, and that carries through to the latest incarnation as well. In the end, though, I’m just one person, and frankly, I already have services with Codero, so I’m curious what everyone else thinks. Here’s the questions Codero is asking on their blog.

1. What do you look for on a website when evaluating a hosting partner?

2. Do you have a checklist of things that you look for, or is it more about the overall experience?

Here’s my responses:
1. For me, I look for pricing and server stats first and foremost. In addition, I’ll look for things like customer testimonials or a client list. If I knew, for example, that a well-trafficked site was hosted on the base server plan, it builds my confidence in the product.

2. I generally have a checklist. It may just be in my head, but I know what I’m looking for and sometimes will even add to my checklist when on a site that offers information I hadn’t thought of. A great example of this is Codero’s Price Match Challenge. If you ask my wife, it’s all about the experience. She wants the information to be easy to find, and if the site doesn’t work, she’s on to the competition. The is especially true for any shopping cart experience.

What about you? What do you look for from a hosting provider’s web site?

Related posts:

1. Codero Offers 50% Off Servers For Year End Sale
2. Codero Brings The Cloud To The Social Business Summit And Strategy Workshop
3. Codero’s New And Improved Server Portal
4. Codero Offers 50% Off Dedicated Servers As A Tax Season Break
5. Codero Brings A New Secure Data Center To Phoenix